Accommodation in Durban
The Riverside Business Centre
We were extremely satisfied with the service he provided us, from being a warm, welcoming presence the day we arrived, and helping us familiarise ourselves with the hotel amenities, to being absolutely accommodating and hands on in our daily meal requests.
He understood our concerns regarding halal food preparation and cross-contamination with non-halal food in the kitchen, answered all our queries and implemented our suggestions. He ensured that we were served personally by him and that all our needs and requirements were met.
His passion and enthusiasm for his job, as well as his pleasant demeanour, were noted and appreciated by us and definitely served to enhance our experience at the hotel.
We, therefore, wish to commend Mannie on his excellent service and would like to bring his customer relation skills to your notice.
We hope to see Mannie again in our future visits to your establishment.
We enjoyed our stay it was our 14th anniversary, the staff made us feel special, service was excellent all round from entrance, waiters, bar tenders and cleaners, will recommend to our family and friends, thank you.
Staff was very helpful and friendly, always had smiles on their faces, location was beautiful, the place was absolutely clean, neat and tidy. We enjoyed our stay at Riverside Hotel and will be back very soon! Everything was amazing. Can't wait to go back!
One of the best places we ever stayed. Safe and very good location. The security is excellent. The friendliness of all the staff was outstanding. The view was exquisite. The room was clean and neat.
During this pandemic we have always worried about where we will stay in an emergency!! Riverside has been our choice prior to lock down and has not failed us yet again, we felt safe from the time we entered until we departed.
Great COVID protocols, Great price, Great service at reception
2 kids under 6
We had a fabulous time.
Great thing it wasn't over crowded.
Spacing was beautiful.
Staff were absolutly friendly.
Everybody had smiles.
Kids had a lovely time at the pool and jungle gym also wasn't over crowded.
Room was spacious, bathroom was amazing.
It was worth the value.
Avasha Gopaulsingh, Nemacure
The staff are extremely friendly, accommodating and hands on. They always willing to assist in any way to make your stay comfortable and it seemed as if we knew them forever. She provided us with yummy meals to cater for our needs at the kitchen and not forgetting Thulani who checked us in and made sure we were comfortable. The rooms are very neat and tidy as well as spacious. You guys know the meaning of excellent customer service! We were so impressed with the service that we had to book in again at checkout for our Valentine's / Anniversary weekend and once again all great comments and recommendations! The Saturday prawn special was a winner! Well done to the team on your outstanding work and service. Riverside feels like home!
The beds were comfortable, the rooms well presented.
The food was excellent and provided a solid start and end to the day.
I thoroughly enjoyed my stay and would definitely stay here again.
Location was also very central and convenient.
Well done to all the Staff for their commitment and service.
Loved staying at the Riverside Hotel, what made them different to any other hotel was the hospitality. Love the front desk ladies when I checked in. My favorite has to be Breakfast in the mornings. So much warmth and welcome vibes.
The Riverside Hotel Durban
Set just 20 minutes’ drive from King Shaka International Airport and 5 minutes’ drive from the city centre of Durban, The Riverside Hotel reflects a resort life in the city.
The Riverside Hotel offers 169 superbly appointed bedrooms as well as an onsite restaurant and state of the art conference facility. The Riverside Grill offers a mouth-watering menu and furnishings that have been designed to offer our guests a luxurious and relaxed environment. We have paired luxury dining with poolside relaxation, breath-taking scenery & open-planned settings. We invite you to experience the perfect day with friends, family or business partners.
The Riverside Hotel is a full-service hotel. Facilities available include, but are not limited to, 24 hour reception, conference facilities, room service, laundry, mini gym, The Riverside Grill restaurant, shuttle and much more. Discover it for yourself today and drive on down to the Riverside Hotel
At The Riverside Hotel, the possibilities are endless: Visit uShaka Marine World, the enormous Gateway Theatre of Shopping, Umgeni Bird Park, play a round of golf at the Windsor Golf Course, or catch a game at the Moses Mabhida Stadium. Whatever you’re into, you’ll find it situated within a few minutes drive.
With South Africa’s Covid-19 recovery well underway, we are delighted to once again welcome international and national travellers back to The Riverside Hotel Durban.
We are close to the following suburbs in Durban: Riverside, Umgeni Park, Durban North, Virginia, Glenashley, La Lucia, La Lucia Ridge, Umhlanga Rocks, Umhlanga Ridge, Prestondale, Glen Hills, Sunningdales, Somerset Park, Mt Edgecombe, Phoenix, Morningside, Musgrave, North Beach