FAQ’s

The Riverside Hotel is located in Durban North, KwaZulu Natal. It is conveniently positioned close to Durban CBD, Umhlanga, the beachfront and King Shaka International Airport, making it ideal for business travel, leisure stays, conferences and functions.

The Riverside Hotel is approximately 20 minutes from King Shaka International Airport, depending on traffic. The hotel is also close to Durban CBD and Umhlanga, with easy access via the M4.

Yes. The Riverside Hotel is approximately 5 minutes from Durban city centre and around 8 minutes from Durban CBD, making it a convenient hotel for business trips, city visits and events.

The Riverside Hotel offers stylish four star accommodation in Durban with a selection of bedrooms and suites. Room options include Standard Rooms, Deluxe Rooms, Family Rooms and Suites, with views of the city, river, gardens or ocean.

Yes. The Riverside Hotel offers spacious family rooms with one double bed and two single beds, making them suitable for family getaways, school holiday stays and weekends in Durban.

Yes. The rooms include quality comforts such as a kitchenette, telephone, lounging area and DSTV, creating a comfortable stay for both short visits and longer Durban accommodation needs.

Yes. The Riverside Hotel has an onsite restaurant, Riverside Grill, where guests can enjoy relaxed dining in a comfortable hotel setting. The website also lists menus for the Grill, Kiddies Menu, Coffee Bar, Room Service, Wine List and Cyril’s Bar.

Yes. Room service is listed as one of the hotel’s available dining options, giving guests the convenience of enjoying meals from the comfort of their room.

Yes. The Riverside Hotel offers both a Business Centre and a Conference Centre for conferences, business meetings, events and functions. The Business Centre has five venues, while the Riverside Conference Centre has six venues.

The Riverside Conference Centre can accommodate a range of event sizes, with the Pelican Suite seating up to 250 delegates in cinema style. Smaller boardrooms are also available for meetings and breakaway sessions.

Yes. The Riverside Hotel offers venues for private functions, corporate events, year end functions, meetings and special occasions. Options include the Riverside Business Centre, Riverside Conference Centre, Riverside Grill Patio and pool area.

Yes. The Riverside Hotel offers full day and half day conference packages. Packages may include venue hire, refreshments, buffet lunch, notepads, pens, AV equipment, data projector, screens, flipcharts, Wi Fi and onsite parking.

Yes. Free high speed Wi Fi is included in the conference package at The Riverside Business Centre and Conference Centre.

Yes. The Riverside Hotel has a 500kVA generator that supports the hotel complex, Business Centre and Conference Centre, helping provide uninterrupted comfort during load shedding.

Yes. The hotel states that it ensures a safe and reliable water supply, even during KwaZulu Natal water challenges, helping guests enjoy a comfortable stay.

Yes. Free onsite parking is included for conference guests, and the Conference Centre page mentions secure parking within the hotel grounds.

Yes. The hotel offers a range of facilities including dining, conference venues, kids play area, mini gym, spa, shuttle service and tours.

Yes. With four star accommodation, conference venues, onsite dining, free high speed Wi Fi for conference delegates, backup power and close access to Durban CBD, Umhlanga and King Shaka International Airport, The Riverside Hotel is well suited for business travellers.

Yes. The Riverside Hotel offers a resort style experience in the city, with poolside relaxation, onsite dining, scenic views and easy access to Durban attractions, the beachfront, Umhlanga and local entertainment.

Nearby attractions include uShaka Marine World, Gateway Theatre of Shopping, Umgeni Bird Park, Windsor Golf Course and Moses Mabhida Stadium.

Guests can book accommodation through the Riverside Hotel website using the “Book Now” option, or contact the hotel directly on +27 (0) 31 563 0600 or reservations@riversidehotel.co.za.

Conference and function enquiries can be submitted through the Riverside Hotel website enquiry forms, where guests can provide their name, email address, telephone number, number of attendees, event type and preferred dates.