Cancellation Policy

Please note that should your reservation be cancelled within 14 days prior to arrival, a 50% cancellation fee on the full value of the stay is payable and should your reservation be cancelled within 48 hours prior to arrival, a 100% cancellation fee is payable.

Should unconfirmed reservations not arrive by 18H00 on the day of arrival, the Hotel reserve the right to release the reservation. (Arrival Time is from 14H00,and departure time by 10H00.)

We look forward to welcoming you to The Riverside Hotel.

Please do not hesitate to contact us directly if you have any queries regarding the above details.
Assuring you of our best attention at all times.

Tel: +27 (0) 31 563 0600